“Reporting to Whiteside will be Walmart’s services and digital acceleration team led by Daniel Eckert, the returns team led by Linne Fulcher, and the media group led by Stef Jay. Open roles under Whiteside include a chief experience and strategy officer, a chief product officer and leader for the customer care team.” https://www.google.com/amp/s/www.cnbc.com/amp/2019/07/19/walmart-announces-executive-shuffle-to-further-integrate-stores-and-digital.html
Tag: artificial intelligence
Digital transformation: How one bank is using AI, big data and chatbots to create new services
“He also points to the firm’s new personal finance app Mimo, which uses open-banking application programming interfaces, artificial intelligence (AI) and data analytics to create a social feed that helps customers manager their money. McNamara says NatWest is involved in a range of digital developments, including Mettle, its digital bank for small businesses. Such is the potential…
Bill Gates: Biggest impact of AI may be decades away, but society needs to prepare now
“Last week, Amazon announced plans to spend $700 million over the next five years to “upskill” about 100,000 employees. Still, Gates seemed skeptical of the initiative. ‘When Amazon said they were going to retrain 100,000 people, what did that mean? I wasn’t sure, but that was nice of them to say that,’ he said.” https://www.google.com/amp/s/www.geekwire.com/2019/bill-gates-biggest-impact-ai-may-decades-away-society-needs-prepare-now/amp/
Holly, the Drive-Thru AI, at Work in Good Times
“Beyond the academic novelty of an AI taking drive-thru orders, the test has borne some interesting results. Carpenter said the restaurant has seen 6 percent average increase in spending in the drive-thru in the past year of testing. Holly, it turns out, is pretty good at upselling the right item. ” http://www.franchisetimes.com/news/July-2019/Holly-the-Drive-Thru-AI-at-Work-in-Good-Times/
The power of context in our digital world and how AI can interpret it
“In times gone by, you would get to know your village shopkeeper and they would get to know you. You’d have a friendly exchange and buy the things you need for your family. Once in a while they would say something like “I’ve got in some more of that hot chocolate you like, if you’ve…