Today we would like to formally announce the list of vendors that we’re recognizing with a “Spotlight Award” in 2018. Each of these vendors has stood out among their peers during our research over the previous year. We’ll be closely monitoring and reporting on their performance and growth in the coming year. Congratulations!! Company URL…
Tag: artificial intelligence
Will AI Be The Future Of Retail? – Veronika Sonsev
Will AI Be The Future Of Retail? “Friend envisions a bigger opportunity for AI in retail as an enhancement to customer service associates in-store. “Imagine you’re walking into a Home Depot,” Friend says, “what if you could simply use your voice to ask the Home Depot app where the product you want is located and…
Nation’s largest mall gives holiday shoppers AI-based assistance
Nation’s largest mall gives holiday shoppers AI-based assistance “The Mall of America has launched a first-of-kind chatbot for shopping malls. Done in collaboration with Satisfi Labs, the location-based AI chatbot program is designed to provide faster customer service to busy holiday shoppers. The chatbot, available on Mall of America’s website, mobile app, and Facebook page,…
AI eCommerce Crib Sheet: ViSenze
This evening I’m sharing the first post in a series titled, “AI eCommerce Crib Sheet.” This series is the result of a survey I designed to better understand the differentiating factors among the vendors in the AI eCommerce industry. To identify those that are experienced and knowledgeable at leveraging artificial intelligence to deliver revenue growth…
Reflektion Named One of the World’s Top 100 Most Promising AI Companies
Reflektion Named One of the World’s Top 100 Most PromisingAI Companies Leading retail brands such as TOMS, Ann Taylor, Sur La Table, Godiva and Destination XL rely on Reflektion’s AI solutions to combine individual shopper insights, product intelligence, and deep learning to create impactful ecommerce experiences that translate to double-digit increases in key metrics such…