Image Credit: brandchannel.com –– Voice AI is the Latest Brand Battleground “Gregg Johnson, CEO of Invoca said, “People are using voice to interact with the world around them more than ever, and they’re using mobile phones, home devices and even landlines to call businesses at staggering rates.” ‘Customer conversations have been an underused, yet valuable,…
Tag: Baidu
ai eCommerce News – June 30
AI/BOT: Is AI The Key To Retail’s Survival? “Forty-five percent of retailers are planning to use AI in the next few years, according to the latest research from Boston Retail Partners. This AI integration will be done through the use of chatbots or digital assistants and primarily used for customer enhancement services. • Optimizing the…