“Called Deep Brew, this isn’t about a flavor of coffee or tea. Deep Brew is the company’s artificial intelligence (AI) program, and it’s all about “nurturing humanity,” as Johnson put it. For Starbucks, AI will be going through the mounds of data it already has in areas like scheduling, inventory, and restaurant traffic. The Deep…
Tag: Brandon McGee
Intuit CEO Sasan Goodarzi Says the Rise of Artificial Intelligence Will Be as Big a Challenge as the Company’s Shift to Cloud Computing
“Intuit CEO Sasan Goodarzi says its a “myth” that artificial intelligence will be a job killer. Goodarzi’s view is that AI is here to stay and will accelerate over time, so he wants Intuit to leverage it to the best of its ability to provide benefit to their customers.” https://www.google.com/amp/s/usa-latestnews.com/technology/intuits-ceo-explains-why-he-thinks-its-a-myth-that-ai-will-be-a-job-killer/amp/
AI Chatbots are here to transform the future of banking
“The first contact many customers now have with a bank is via a chatbot or digital assistant that utilizes the power of artificial intelligence (AI) Accenture’s 2017 Retail Banking Trends and Predictions report on AI in the finance sector identified that the top trends were removing friction from the customer journey, and the use of…
Preferred Banking Methods Infographic
“Online & Mobile are used most often Online: 37% Mobile app: 36% Bank branches: 17% ATM: 6% Telephone: 3% Mail: 1%” https://www.aba.com/news-research/research-analysis/preferred-banking-methods
BankThink U.S. banks are playing catch-up with Chinese fintechs
“The amount of U.S. mobile payments totaled $160 billion in 2018, while China reached a staggering $40 trillion, propelled by Alipay and WeChat. Therefore, financial firms must transform from three directions: From transactions to services; from products to customer centricity; or from branches to open banking.” https://www.americanbanker.com/opinion/us-banks-are-playing-catch-up-with-chinese-fintechs