“A replacement for SMS and MMS messaging, rich communication services (RCS) is a protocol that is overseen by the GSM Association and functions like WhatsApp and other popular chat apps. Backed by Google, it has become a popular tool across Android devices and is now embraced by Verizon, AT&T, and T-Mobile. SMS (Short Message Service)…
Tag: Chat
Twilio: Harnessing The Power Of AI (Artificial Intelligence)
“Revenues spiked by 86% to $275 million And yes, as should be no surprise, one of the drivers will be AI (Artificial Intelligence). Just look at the company’s Autopilot offering…This is a system that allows for the development, training and deployment of intelligent bots, IVRs and Alexa apps. There are definitely some interesting use cases for Autopilot….