“Except for a handful of larger banks with innovation teams focused on the use of Gen AI tools, most mid-sized and small banks and credit unions won’t do much with Generative AI in 2024. More accurately: They won’t know that they’re doing something with it. What I mean by that last comment is that, when…
Tag: conversational ai
AI in Banking: AI Will Be An Incremental Game Changer
“Despite that gradual onset, the potential for wide-ranging application of generative AI means the banking sector is among those likely to experience the biggest impact from the advancement. On an annual basis, generative AI could add between $200 billion and $340 billion in value (9%-15% of banks’ operating profits) if the use cases are fully…
Composable Solutions Enables Scaleable Digital Evolution
Jim Marous and I recently recorded this for the Banking Transformed podcast… “On today’s Banking Transformed podcast, I’m thrilled to be joined by Brandon McGee, Chief Digital Strategy Officer at A+ Federal Credit Union, who is spearheading their ambitious efforts to reimagine members’ digital experiences. Brandon has a 30-year legacy in banking and technology, having…
The future of banking is AI
“AI algorithms can identify correlations between different types of data and discover insights that would otherwise go unnoticed. ‘This makes it possible to uncover valuable trends and new opportunities more quickly than ever before,’ he adds. Think about it like this: ‘Using AI and machine learning, these organizations can monitor for specific activities, like marriage,…
A Generative AI Decision-Making Guide for Community Banks and Credit Unions
“As we deepen our exploration of generative AI, crafting a strategic blueprint for governance becomes essential. Ethical AI is not just a consideration but a mandate, requiring vigilant oversight. A ‘center of excellence’ must be established to develop frameworks that address ethics, bias and risk. Leveraging LLMs on institutional knowledge is a key component of…