“E-commerce for one. In this unfortunate time of the Covid-19 pandemic, online sales have increased from 10-30%. People are not comfortable going to the brick and mortar stores, they prefer buying even the essentials online. As I had illustrated earlier, if a greater number of people are buying online and leaving reviews, more data is…
Tag: COVID-19
Citi Sees Surge in Corporate Online Account Opening Amid Pandemic
“That platform, CitiDirect BE, is used by large multinational institutions as well as small and midsizefirms to make payments to suppliers, pay bills and taxes, collect money and ensure they have ample cash flow… The platform’s online and app users grew from 470,000 in March 2019 to 584,000 in March 2020… The number of logins…
Digital CX in the Age of COVID-19
“According to Avalara and PSFK’s Digital Commerce Playbook, the following trends are shaping the modern customer experience online: Frictionless expectations Convenience culture Value in transparency Prioritizing the checkout experience In fact, a study showed that 63% of online shoppers are more open to sharing personal information if it means brands and retailers can better anticipate…
How to Build the Ultimate Ecommerce App with Builder.ai’s Studio Store
“Not too long ago, NASDAQ predicted that by the year 2040, as much as 95% of shopping will be facilitated by ecommerce. Similarly, Shopify Plus estimates that by the year 2021, worldwide retail ecommerce sales will reach $4.9 trillion Today, it is either go digital or go home. So, for all businesses looking for an…
Accenture, accelerated: Three years of transformation in three months
“Here are takeaways of our interview with Paul Daugherty at Accenture: COVID-19 pandemic is different than any other crisis we’ve ever seen. COVID-19 has increased the gap between digital laggards and leaders. A digital foundation is a requirement for adaptability and crisis management. Accenture does not believe in social distancing — it believes physical distancing…