“Three Steps Towards Doing GenAI Right in Banking: 1. Ditch FOMO and get down to the basics of how GenAI fits your business plan and your bank. 2. Be ready to ask for the right help. 3. Be prepared for wholesale changes over time.” Read more: https://thefinancialbrand.com/news/data-analytics-banking/artificial-intelligence-banking/forrester-bank-genai-strategy-should-fit-tech-to-business-plan-179081/
Tag: Digital Transformation
Top 4 AI Chatbot Posts 6/30/24
Best AI Chatbots of 2024 “Claude by Anthropic is the best AI chatbot overall right now. That doesn’t mean ChatGPT or Perplexity are bad. Actually, both have their own advantages and disadvantages. Overall, though, the breadth at which Claude is able to answer questions and its calibration towards nuance and engagement should make it the most…
This banking fintech for older Americans is launching a new feature to fight AI fraud
“Today, Charlie is releasing a new anti-fraud feature called SpeedBump. When a new payee or a device that hasn’t been used in 30 days is added to an account, or the account owner transfers over $100 to someone else, SpeedBump activates by pausing the transaction for up to six hours. During this time, Charlie sends…
To centralize or not to centralize: generative AI in banking (McKinsey & Company)
“The right operating model should both enable scaling and align with the company’s organizational structure and culture, but how centralized should it be? For several reasons, McKinsey’s Kevin Buehler, Larry Lerner, and coauthors say that a high degree of centralization is best: ‘About 70 percent of banks and other institutions with highly centralized gen AI operating models have progressed…
Newly Created Jobs And Reskilling
“In times of change, workers must stay up-to-date on the latest AI trends, tools and use cases impacting the banking industry. To remain relevant, they should accumulate knowledge about the current capabilities and limitations of AI in banking applications like customer service, fraud detection and credit decisions. Provide feedback to improve AI-model performances based on…