Tag: Digital Transformation
Thanks To ChatGPT, 2023 Is The Year Of The Chatbot In Banking
“Three important reasons why 2023 will be the year of the chatbot—or conversational AI, more broadly—include: 1) The need to improve digital service; 2) The need to improve the employee experience; and 3) Banks will experiment with ChatBPT.” https://www.forbes.com/sites/ronshevlin/2023/02/01/thanks-to-chatgpt-2023-is-the-year-of-the-chatbot-in-banking/amp/
Vendor Spotlight: Finalytics.ai
Vendor: Finalytics.ai Website: https://finalytics.ai Headquarters: San Mateo, CA Articles: Finalytics.ai Releases 2023 Report on Digital Experience at Top 100 Credit Unions Finalytics.ai helps Visions Federal Credit Union “humanise” digital experiences Clients: “Our partnership with Finalytics.ai helps us drive a thoughtful and relevant experience in our digital channels allowing us to hyper-personalize the right message, for…
We’re One Step Closer to the Era of Open Banking. Here’s Everything You Need to Know.
“At October’s Money 20/20 conference, Chopra unveiled a process for exercising the CFPB’s authority under Section 1033 of the Dodd-Frank Consumer Financial Protection Act that could lay the foundation for open banking. While specifics have yet to be defined, the rule would obligate financial institutions to share data with consumers upon their request. At the…
Podcast: Top bank tech and innovation trends for 2023
“What’s on the horizon for bank innovation and fintech in 2023? In this episode of the ABA Banking Journal Podcast — sponsored by xChange — ABA’s Office of Innovation team explores top tech trends for the year ahead. Among other topics, they discuss the growing role of investment in foundational infrastructure like core processing, how…