“On 30 January 2019, IT News Africa will host the Digital Retail Forum 2019 at the Hilton Sandton located in Johannesburg, South Africa. This highly anticipated event will cover the theme of “Harnessing Digital Technology for Next-Level Customer Centred Retailing.”
To add to list, DRF2019 will also place a major focus on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector. This exciting event will also delve into how to survive by harnessing new technology to improve both Customer Experience and Operational Efficiency.
A variety of top-tier professionals will also be attending #DigitalRetailForum and will be looking for products and services that will help them increase productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more – whether they are small independent retailers or large retail groups.
Those attending DRF 2019 will be thrilled by expert presentations covering the most vital topics in the retail sector.
Leveraging AI to Impact Your Bottom Line and CX
• Discovering the advantages of AI to make more confident decisions for your establishment
• Predicting how AI will change the face of retail in the near future
• Looking at the impact of AI from assembly to post-sale customer service interactions
• Integrating AI in the retail industry to improve sales and CRM Applications”