“When I joined Citi four and a half years ago, data science or analytics before I even talk about AI, was often an afterthought. We used to think: ‘We’ll use analysis to prove a point that the business already had in mind,’” she said during a conversation that I moderated. “The advent of gen AI…
Tag: Financial Services
JPMorgan has AI-driven management software that has slashed manual work by nearly 90%
“The bank revealed in November that AI has already started generating revenue for the bank. Though it didn’t divulge a dollar figure, JPMorgan had already set a target of $1 billion in “business value” produced entirely by AI in 2023. The firm even increased that goal to $1.5 billion at its investor day in May,…
Navigating the future of banking, Fintech and AI
“What are the best use cases for generative AI in banking and fintech? What do banks and fintechs need to do to keep up with technology advances and not get left behind? We invited two long-time experts on finance and technology — Luis Valdich, managing director of Citi Ventures, and Alex Sion, managing partner of…
JPMorgan Chase dominates AI research in banking
The Banking & Payments Show: AI in banking 2024
“On the podcast we discuss what to expect as banks deploy more AI in 2024. We chat about several use cases for AI, like customer service and chatbots, personalized banking services, fraud detection and prevention, credit scoring and risk assessment, as well as personalized marketing. In “Place Your Bets,” we distribute 10 points to four…