“Bank customers’ behavior is shifting from just searching the internet for financial information to asking gen AI for more definitive information about what to do with their money.2 Banks should consider building on classic SEO by developing robust generative engine optimization (GEO) capabilities. Unlike SEO—which focuses on driving traffic—GEO is designed to ensure inclusion and correct…
Tag: Financial Services
The central bank of central banks just released its flagship annual report — and it sees a $1 trillion AI investment boom headed for a reckoning
“The canal mania of the 1830s. The British railway bubble of the 1840s. The dot-com crash of 2000. Each began with a genuine technological breakthrough that attracted more capital than commercial returns could ultimately justify. Each ended in a recession… What makes an AI bust particularly dangerous, the BIS argues, isn’t just the scale of…
Wells Fargo CEO: AI’s effect on employment is ‘complicated’
“‘I find it very surprising when really smart people take one side or the other,’ Scharf said during an appearance at a Bernstein investor conference. ‘They sit there and they say, ‘it’s not a threat to employment,’ or they sit there and say, ‘it’s a huge threat to employment.’ ‘It’s so obvious to me, looking…
JPMorgan Chase plans to deploy more powerful AI agents this year
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How Financial Institutions Must Update Data Strategies for the Next Wave of AI
“In a 2025 consumer study by MX, 55% of U.S. consumers said they would give their financial provider access to more of their data if it resulted in a better experience, up from 46% in May 2024. Forty-one percent of respondents said they have used digital tools to bring different financial accounts into one view —…