“On today’s Banking Transformed podcast, I’m thrilled to be joined by Brandon McGee, Chief Digital Strategy Officer at A+ Federal Credit Union, who is spearheading their ambitious efforts to reimagine members’ digital experiences.Brandon has a 30-year legacy in banking and technology, having spent time at both large and small financial institutions as well as working…
Tag: Glia
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform
“Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual and human guidance. Built on conversational AI solutions from Glia’s recent Finn AI acquisition, GVAs are optimized for banks and credit unions and…
Glia acquires Finn AI to provide banking virtual assistants
“New York-based fintech Glia recently acquired Finn AI, an artificial intelligence (AI)-powered chatbot platform for banks and credit unions. Leveraging AI and banking expertise, Finn AI builds conversational banking platforms for financial institutions so their customers can manage their money and improve their financial literacy. Finn AI has partnered with major FIs including ATB Financial,…
Abe.ai and Glia announce digital banking partnership
“US-based Abe.ai and Glia Technologies have announced a partnership that integrates Abe.ai’s conversational banking solutions with Glia’s AI Management Platform. Through this partnership, Glia customers can now implement pre-trained Virtual Financial Assistants (VFAs) using Abe.ai’s proprietary technology and deploy them on Glia’s front-end, embedded in mobile and online banking channels. Abe.ai VFAs can be directed…