Day 1 of the Digital Banking Conference hosted by the ABA is complete, and the biggest draw of the day was…Pepper the robot from SoftBank Related story: Rise of the robots: Bank deploys ‘Pepper’ to assist customers “Beginning Thursday, Pepper will greet customers at HSBC Bank’s Brickell branch in Miami, and later, possibly other locations…
Tag: HSBC
HSBC to open 50-person AI lab in Toronto
Chuck Teixeira, HSBC, Chief administrative officer http://linkedin.com/in/chuckteixeira “HSBC Holdings PLC is opening a new 50-person data lab in Toronto that will harness the city’s artificial-intelligence talent. analyze up to 10 petabytes of data – that’s 10 million gigabytes – on 1.6 million corporate and institutional clients in more than 60 countries, ‘Emerging technologies such as…
HSBC’s new money management app has racked up 300,000 users in a year
“HSBC has signed up more than 300,000 users to its new money management app in the U.K., an executive at the bank told CNBC. ‘During the course of the last few months, what we have found is that aggregation per se is not that appealing,’ he said. ‘What customers love about Connected Money is the…
How HSBC Uses AI To Boost Its Digital Banking Immune System
“‘You have billions and, in some cases, trillions of transactions across global networks,’ Balkin said. “Finding a needle in a haystack, as it were, is done most effectively using the power of AI to look through massive data sets.” AI-generated fraud alerts that go directly to customers’ smartphones also put them on the front lines…