“Today and under Rometty’s leadership, IBM headcount has dropped approximately 25%. There are now less than 350,000 people. How? In part, artificial intelligence.
I agree. Every role in the corporate hierarchy will in one way, shape or form be affected by the introduction of AI over time. She went on to say that job losses as a result of AI is a “red herring” and that we really shouldn’t “follow that logic all over the place.”
By example, IBM has reduced its global HR workforce by 30% through the introduction of AI into the company.
IBM’s talent strategy also involves the proactive retention of people. Its HR AI system accurately predicts 95% of the time if people might want to leave the company. “It has saved the company over $300 million,” said Rometty, specifically due to proactive retention practices.
According to Rometty, this new way of operating at IBM has delivered a 20% bump in employee engagement scores across the company.”
“IBM said Tuesday that it would allow businesses to use some of IBM’s Watson-related software with underlying data that is stored in rival cloud data centers like Microsoft’s Azure and Amazon Web Services. Customers will also be able to use Watson with data stored in their own data centers.”
“A global influencer with a passion for innovation, Sangster’s role as chief customer officer at IBM Watson puts her at the vanguard of some of the most exciting – and intimidating – transformative technologies in the world.
Her firm conclusion that by becoming early adopters not for profits can outperform the private sector and reap the rewards of AI and machine learning is good news for the sector – and even better news for Transform 2019 conference delegates, who will discover how it can work during her keynote at Melbourne Convention and Exhibition Centre on 9 May.”