“New research from American Banker, Humanizing the Bank Customer Experience, developed in conjunction with creative experience agency Monigle, examines the core of what drives customers to choose and stick with a particular financial institution to help executives take meaningful actions to build strong bank-to-customer experiences.” https://www.americanbanker.com/infographic/why-banks-need-customer-experience-solutions-to-drive-choice-and-loyalty
Tag: infographic
Infographic: 6 Ways AI Chatbot can Transform Banking Industry
“According to research from Accenture, around 7% of Canadians and 11% of Americans switch banks every year. In this Infographic, Kore.ai details why leading global banks are deploying chatbots and how banks can benefit from it.”
Infographic: It’s 2020, is your business AI-ready?
“60% of business leaders urgently need a strategy for deploying artificial intelligence in their organizations, but only half of their organizations have a plan.” https://insidebigdata.com/2020/01/19/infographics-its-2020-is-your-business-ai-ready/
Preferred Banking Methods Infographic
“Online & Mobile are used most often Online: 37% Mobile app: 36% Bank branches: 17% ATM: 6% Telephone: 3% Mail: 1%” https://www.aba.com/news-research/research-analysis/preferred-banking-methods