“Deloitte has done more than just talk about it. The firm has proposed a new retail metrics model in a report entitled “The Future of Retail Metrics: Measuring Success in a Shifting Marketplace.” Retail-profit-per-transaction Sales-per-unique-customer Enterprise value measures revenue growth, return on invested capital (ROIC) and free-case flow (FCF)” https://www.google.com/amp/s/www.forbes.com/sites/pamdanziger/2019/09/15/deloitte-challenges-retailers-to-look-at-their-businesses-using-new-retail-metrics/amp/
Tag: KPI
KPIs to measure ROI of a digital bank
“An Avaya survey in India a couple of years ago found that 51% of Indians use online banking. Another report by the Office for National Statistics says 69% of UK population bank online. Cost to acquire a typical customer (CAC) The expenses put in by sales and marketing teams divided by the number of new customers added…