“Compelling customer experiences — physical or digital or both — start with compelling customer understanding. When we understand customers well enough, it gives us the ability to connect with them on a deeper level, even in small ways. We have to strive to challenge our beliefs about what customers, and now employees, want in an…
Tag: technology
The Top 10 Technology Trends In Retail: How Tech Will Transform Shopping In 2020
“Here are 10 of the top tech trends that will transform shopping. Extended Reality Predictive Analytics (Big Data) Micro Moments Recommendation Engines Order Fulfilment Automation Face Recognition Stock Management Robotic Store Assistants Customer Chat Bots Internet of Things (IoT) and Smart Equipment” https://www.google.com/amp/s/www.forbes.com/sites/bernardmarr/2019/11/25/the-top-10-technology-trends-in-retail-how-tech-will-transform-shopping-in-2020/amp/
Samsung’s take on the world of 2069
“For fun, 2069 could see a blurring between real and virtual sports. There could be flying teams on hoverboards playing real-life quidditch, or it could be a virtual experience so real that it wouldn’t matter. In fact, entertainment and the internet in general could be replaced by a kind of technological telepathy that not only…
The 5 Hottest Technologies In Banking
“For all the talk and hype surrounding technologies like AI and blockchain, just a little more than one in 10 mid-size ($500m to $50b assets) financial institutions will invest in chatbots or machine learning this year according to a study from Cornerstone Advisors. Cornerstone has surveyed financial institutions to find out which technologies they plan to…