ML reduced its out-of-stock rates by 80 per cent

Cross pointed to the fact that Walmart already uses AI to solve ‘last mile’ delivery issues, while German ecommerce brand Otto Group uses a cloud-based machine-learning system that has reduced its out-of-stock rates by 80 per cent.

Anyone asking if robots will really take your job is in fact, woefully behind the times – change is already afoot. Earlier this week, House of Fraser’s logistics operators XPO announced the deployment of 5,000 intelligent robots across its warehouses in Europe and the US.

“The rise of automation through AI will have a much more significant impact on retail than other industries” said Sutherland director of retail Christopher Schyma.

“This is the result of the changing retail industry – today’s customer requires digital-first experiences, where needs are met and expectations exceeded across a variety of touch points and at the complete convenience of the shopper.

https://www.retailgazette.co.uk/blog/2018/10/the-rise-of-automation-in-retail-should-retailers-be-worried/

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