eCommerce and Department Store Productivity

“As is clear from the chart above, online shopping is shattering ceilings. And the disruption runs deeper than productivity, says Stern’s Kleinberger.

  • Big-box stores also aren’t aligned with how younger consumers shop, he says. In a March 2017 eMarketer survey, 78% of 18-29 year-olds said they prefer to shop online.
  • Online shopping has only 9% of the overall retail pie, but some product categories have seen much greater penetration. Amazon has about half the market share for print books, toys and baby products, for instance.”

https://www.axios.com/sears-bankruptcy-ecommerce-amazon-labor-productivity-7b5f360d-6f19-4ab6-86e8-bfb9a08c1dfc.html

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