Freshworks and Pitney Bowes Bring AI-powered Self-Service to the Frontlines of Shipping and Mailing

Freshworks, a global leader in customer engagement software, has partnered with Pitney Bowes, a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, and data to integrate Freddy, its recently launched Omnibot Artificial Intelligence (AI) engine with the next generation SendPro ® C-series device.

“Our vision for Freddy is to bring the power of AI out to the most distant edges of support for a better service experience. Our partnership with Pitney Bowes expands the capability of their all-in-one sending solution, the SendPro C-series and enables self-service for their customers from the device itself.” said Girish Mathrubootham, CEO of Freshworks. He also added, “This further expands on our promise of Freddy as an AI-powered omnibot that is truly omnipresent.”

http://directorsclub.news/2018/11/19/freshworks-and-pitney-bowes-bring-ai-powered-self-service-to-the-frontlines-of-shipping-and-mailing/

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