
- “Just over eight in ten merchants — or 81.5 percent — had implemented site help live in the second quarter.
- Just over seven in 10 merchants — or 72.5 percent — had implemented free shipping in the second quarter.
- Approximately one-fourth of merchants — or 27.8 percent — had implemented rewards in the second quarter.
- About half — or 48.2 percent — of merchants had implemented a guarantee or refund in the second quarter
- About two-thirds — or 67.5 percent — of merchants had implemented product ratings, reviews or recommendations in the second quarter.”
https://www.google.com/amp/s/www.pymnts.com/news/retail/2018/ecommerce-merchants-online-customer-checkout-conversion/amp/
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