Holiday season is good time to put AI to work for e-commerce

  • “The US Census Bureau pegs Q2 e-commerce sales at $127.3 billion, an estimated 9.6 percent of all US retail sales in the second quarter of this year
  • On average, consumers spend $114.19 per online order
  • Even early last year, about 25 percent of queries on the Google mobile app and Android devices were by voice.
  • By 2020, more than 40 percent of all data analytics projects will relate to an aspect of customer experience (Gartner).
  • Shopping cart abandonment is an industry-wide scourge. It’s estimated that upwards of 70 percent of online shopping carts are abandoned before customers complete their purchases.”

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