Holiday season is good time to put AI to work for e-commerce
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“The US Census Bureau pegs Q2 e-commerce sales at $127.3 billion, an estimated 9.6 percent of all US retail sales in the second quarter of this year
On average, consumers spend $114.19 per online order
Even early last year, about 25 percent of queries on the Google mobile app and Android devices were by voice.
By 2020, more than 40 percent of all data analytics projects will relate to an aspect of customer experience (Gartner).
Shopping cart abandonment is an industry-wide scourge. It’s estimated that upwards of 70 percent of online shopping carts are abandoned before customers complete their purchases.”
