“Flyzoo Hotel, which is Chinese ecommerce and media giant Alibaba Group’s first future hotel, opened today in Qinchengli, a shopping center owned by Alibaba, in Hangzhou, Zhejiang Province.
As the first hotel with a full panorama and large-scale use of artificial intelligence (AI) in the world, Flyzoo Hotel provides customers service through its intelligent experience and facilities.
“It is so convenient to live in the hotel. Most of the services, including checking in and out, can be done by the Flyzoo app. I could take an elevator, enter my room, dine and go to the gym by scanning my face without calling for a waiter,” he said.
Most of the hotel’s service staff are robots. Even the bartenders are robots. Each room has a butler called “Tmall Elf” in charge of controlling most everything in the room.”