AI, automation and analytics: 3 critical strategies for CMOs in 2019, and beyond

  • “Technology now accounts for a whopping 29 percent of the total marketing expense budget, making martech the single largest area of investment when it comes to marketing resources and programs
  • Investments in AR and VR, a small segment of AI, are expected to grow from $11.4 billion in 2017 to $215 billion in 2021, according to IDC.
  • Meanwhile, 56 percent of senior AI professionals peg a lack of qualified workers as the single greatest barrier to AI implementation (Ernst & Young).
  • The volume of data created worldwide is growing at a staggering 40 percent per year, feeding a near-unimaginable level of intelligence into organizations attempting to make sense of and activate it.
  • It’s the next step in automation that gets exciting, and that is the combination of automation and AI. Intelligent automation takes the efficiency and productivity of automation and layers on data analysis, decision-making and even prioritizing next steps.
  • Marketing and customer analytics have been named by 40 percent of CMOs as the top capabilities needed to support the delivery of their marketing strategies over the next 18 months.
  • At least 99 percent of big data is not even analyzed, according to the IDC.
  • Today, deep learning allows us to take massive and sometimes unstructured datasets and reap actionable, relevant insights.
  • What’s more, predictive analytics activates those insights by facilitating real-time optimization, ongoing measurement, and further optimization.”

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