How Walmart is going all in on artificial intelligence

  • “Sales in the U.S. are at a nine-year high. One thing Jeff’s presentation made abundantly clear is that the company plans to keep those numbers up with artificial intelligence.
  • Last spring, Walmart redesigned its website to be more personalized. Shoppers are served product recommendations based on their previous behaviors, an important distinction. According to Accenture, 58% of consumers are more likely to buy from a retailer that does so. Plus, if a brand doesn’t make relevant recommendations, SmarterHQ found that 47% of people will go to Amazon — Walmart’s chief rival.
  • “We have more data than nearly everyone in the world. We’re making heavy investments in artificial intelligence and machine learning to grow our business,” says Jeff. ‘Why? Because we have to.'”

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