“Retailers can use AI to reduce losses resulting from error, faulty processes and intentional fraud. According to the 2018 National Retail Security Survey from the National Retail Federation, more than 50% of retail shrink (the difference between actual on-hand inventory and the inventory level recorded in the computer system) was due to employee theft or paperwork errors. These types of losses leave a data trail that can be detected through data analytics. Typically, retailers use an exception reporting system to detect shrink, but I believe using a system with AI models built in could yield far better results.”