“Indeed, recent data shows that despite brands receiving up to 393 percent more customer service requests during the holiday season, they were able to decrease time to resolution by 15 percent through using automation technologies such as bots. 1. Chatbots are being integrated into product discovery, purchase and customer service 2. AI can provide offers…
Month: February 2019
IBM Makes Watson Available Across Amazon, Microsoft, and Google Clouds
“IBM said Tuesday that it would allow businesses to use some of IBM’s Watson-related software with underlying data that is stored in rival cloud data centers like Microsoft’s Azure and Amazon Web Services. Customers will also be able to use Watson with data stored in their own data centers.” http://fortune.com/2019/02/12/ibm-watson-amazon-microsoft-google/
The Deep Learning Framework Backed By Facebook Is Getting Industry’s Attention
Neural NetworksSOURCE: PIXABAY “When it comes to deep learning frameworks, TensorFlow is one of the most preferred toolkits. However, one framework that is fast becoming the favorite of developers and data scientists is PyTorch. PyTorch is an open source project from Facebook which is used extensively within the company. PyTorch focuses on simplicity and accessibility….
What’s Behind JPMorgan Chase’s Big Bet on Artificial Intelligence?
“When America’s biggest bank, JPMorgan Chase, hired Apoorv Saxena in August 2018 as its global head of AI and machine-learning services based in San Mateo, Calif., finance industry watchers saw that as a sign that the bank was making a big bet on artificial intelligence to shape its future strategies. Saxena previously headed product management…
Trump Signs Executive Order Promoting Artificial Intelligence
“President Trump signed an executive order Monday meant to spur the development and regulation of artificial intelligence, technology that many experts believe will define the future of everything from consumer products to health care to warfare. A.I. experts across industry, academia and government have long called on the Trump administration to make the development of…