“With shoplifting costing the retail industry in the region of $34 billion a year in lost sales, retailers will be very keen to adopt new technology that prevents it happening.
As Bloomberg reports, Vaak’s software works by tapping into the live security camera feeds a retail store has installed. It then monitors customers looking specifically at their body language. If there are signs that someone is overly nervous, looking around a lot, fidgeting, or generally restless, the system contacts staff via a smartphone app.”