- “The retail category as a whole will spend $5.9 billion this year on tools like automated customer service agents and product recommendation generators,
- while the banking sector is set to put $5.6 billion toward more security-oriented AI uses like fraud prevention and threat intelligence, according to the report.
- Total spending from businesses on AI is projected to reach nearly $35.8 billion in 2019—a 44 percent increase from last year—and $79.2 billion by 2022.
- More broadly, around 17 percent of all spending will go toward software applications of AI”
