- “Chief Architect and Vice President of eBay AI and Platforms Sanjeev Katariya said AI is woven into all aspects of its platform and touches every experience within eBay.
- “We have over two decades of data and customer insights that we use to train our algorithms and make our AI smarter,” Katariya said. “Every time a user interacts with the marketplace, the AI learns and provides feedback so we can create a better experience.The advances have been accelerated by developments in deep learning that allows us — and others — to make longer strides in how we process data.”
- Of particular interest to sellers: eBay is using artificial intelligence in search, personalization, recommendation systems, and insights and discovery – as well as computer vision, machine translation, and natural language processing.
- “AI has become the key to understanding buyer behavior and removing friction to ensure we’re serving up the best experiences,” Katariya said.”