Automation technologies, AI, and robotics are critical CIO targets

AI-enhanced RPA. 

“AI is only one dimension of automation, which also includes many sub-AI-level algorithms and tools. But increasingly, AI suffuses and boosts many different automation technologies — or will do so in the near future. For example, while RPA is creating a lot of operational value today, its future lies in cognitive-AI enhancement, a technology convergence that will solve many more business problems and will do so in a more sophisticated fashion.”

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