How AI is already influencing our shopping

  • “Pepper the robot, depicted above, has been used since 2010 and has become very popular in Japan, where it works as a customer service greeter and representative in 140 SoftBank mobile stores, with excellent results.
  • Product recommendation is another area where AI has brought dramatic changes: when Amazon introduced a new algorithm that provides tailor-made recommendations on the homepage, their sales increased by 29%.”

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