Who is Zoovu?

I found an article today on Zoovu, and hadn’t heard of them to date. Their premise is that they’ve developed a self-service platform that enables businesses of all sizes to easily manage voice assistant, Chatbots and other emerging technologies by leveraging AI, machine learning and natural language processing.

Rob Mullen is the CEO and has a background including time at both IBM and Tata.

Here’s a link to his LinkedIn profile: http://linkedin.com/in/robmullen1

Here are a few key takeaways:

  • “Gartner recently predicted that by 2022, 72% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and other virtual personal assistants
  • Zoovu found that nearly one-in-four marketers said that their current digital assistant solutions aren’t intelligent, scalable or adaptive enough, underscoring the need for an augmented product offering.
  • The new offering provides over 200 bespoke templates, each with unique layouts, designs and conversational flows, empowering brands
  • ‘The Zoovu platform provides real-time reporting and insights into what products are selling, which are struggling, which customers are drawn to and more, delivering real-time ROI contributions.'”

Check out the full article

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