Artificial intelligence in banking — separating reality from hype

“‘Most AI use cases center around automating mundane tasks with robotic process automation, fraud mitigation, natural language processing and complementing business intelligence,’ Ram Ridgeway, VP of digital experience at Advia Credit Union, told ATM Marketplace. 

Ridgeway, who will speak on the panel “Real Value or Real Hype: AI, Machine Learning and the Future of Customer Data” at the annual Bank Customer Experience Summit in Chicago, Sept. 23-25, disagrees that the technology is over hyped.”

Ram Ridgeway

VP of digital experience at Advia Credit Union

Advia Credit Union –

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