33-Year-Old Founder Raises $51 Million to Add AI to Call Centers

• “Sachdev estimates that the U.S. alone has 3.9 million call center workers and those numbers will steadily diminish as companies adopt new technologies.

• He declined to reveal the startup’s valuation, but said it is “one step away from turning into a unicorn,” the tech industry’s term for a value of $1 billion or more.”

https://www.google.com/amp/s/www.bloomberg.com/amp/news/articles/2019-08-13/33-year-old-founder-raises-51-million-to-add-ai-to-call-centers