RBC focuses on digital products as mobile adoption spikes

Dave McKay, CEO Royal Bank of Canada

  • “active mobile users have increased 17% from 3.7 million to 4.3 million since the same time last year. 
  • active digital users have increased 8% from about 6.6 million to 7.1 million
  • Almost nine out of every 10 financial transactions are now self-serve for RBC
  • RBC launched the NOMI digital personal finance insights tool two years ago with the help of the artificial intelligence technology company Personetics.”

https://bankinnovation.net/allposts/biz-lines/retail/rbc-focuses-on-digital-products-as-mobile-adoption-spikes/

Leave a Reply