Singapore Airlines to offer AI-enabled features to 20m passengers

“In essence, Singapore Airlines can now create a 360-degree view of each customer and optimize its full-funnel multichannel customer experience. Using the latest AI technologies, Insider’s Growth Management Platform will enable Singapore Airlines to deliver highly personalized, meaningful experiences to each individual based on historical, real-time and predictive data.”

https://www.thedrum.com/news/2019/08/26/singapore-airlines-offer-ai-enabled-features-20m-passengers

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