“Digitising back-office operations is among the most complicated process for banks, said the companies in a statement. This solution would allow banks to achieve a higher level of efficiency in operations and simultaneously deliver a better customer experience across a range of products.
Shinam Arora, CEO, Primechain Technologies said, ‘Banks and NBFCs today have at least a thousand discrete back-office processes, which explains why digitization and automation of the back-office hasn’t yet picked up.'”