“In one example, Vodafone saw a 68 percent improvement in customer satisfaction after introducing its chatbot TOBi. One of the most important ways to give customers what they want is for telecoms to prevent outages. Predictive maintenance enabled by AI is an essential albeit more behind-the-scenes use of AI and machine learning that also improves…
Month: September 2019
How banking is using artificial intelligence to pick up financial distress
“’AI can support horizon scanning to identify early warning signals for commercial and corporate customers using a combination of transaction and news data, and predictive algorithms,’ says Chris Brown, senior consultant at Deloitte.” https://www.google.com/amp/s/www.scotsman.com/business/how-banking-is-using-artificial-intelligence-to-pick-up-financial-distress-1-4993844/amp Castlight Financial – https://castlightfinancial.com
Robots and Algorithms And AI, Oh My! Careers Scholar Gina Dokko’s Take On What They All Mean
“‘What do these technologies mean for careers? What does a good career look like now? How can people starting their careers prepare for a lifetime of work? How do people in the middle of their careers proceed along career paths that are shifting or buckling?’ Here’s what Dokko told me, and how it can be…
Samsung’s take on the world of 2069
“For fun, 2069 could see a blurring between real and virtual sports. There could be flying teams on hoverboards playing real-life quidditch, or it could be a virtual experience so real that it wouldn’t matter. In fact, entertainment and the internet in general could be replaced by a kind of technological telepathy that not only…