“Global AI in retail market is set to witness momentous growth over the forthcoming years. In 2016, AI technology recorded an overall investment of $30 billion, with a predominant majority, approximately 90%, going into research & development activities AI in retail market size from the machine learning technology segment is anticipated to register a CAGR…
Month: September 2019
Today’s Retail Marketing Budget Is Different Than You Think
“To enable personalization and customer satisfaction—and acquire customers—more marketing dollars are being apportioned to investments in artificial intelligence and customer data platforms. For the 2019 holiday season, brands are boosting their technology spend and investing in artificial intelligence (AI) to enable personalization, according to the report. DTC brands plan to increase marketing spending for AI…
What Hotel Tech could look like in 2034, according to tech and AI experts
“’Over the next 15 years voice technology will act as the control hub as it is very personal and hotel rooms are a good opportunity to get the guest to interact with AI to build a better profile of their preferences.’ ‘Guests will have the ability to cast lighting levels, room temperature and music levels…
How AI can save our humanity | Kai-Fu Lee
“AI is massively transforming our world, but there’s one thing it cannot do: love. In a visionary talk, computer scientist Kai-Fu Lee details how the US and China are driving a deep learning revolution — and shares a blueprint for how humans can thrive in the age of AI by harnessing compassion and creativity. ‘AI…
How will the banking industry use AI to improve CX?
“According to Gartner, by 2020 consumers will manage 85 percent of their total business interactions with banks through fintech chatbots. Additionally, according to Accenture, AI will allow bank employees to spend more time on exceptional work: 20 percent of non-routine tasks that drive 80 percent of value creation.” https://techhq.com/2019/08/how-will-the-banking-industry-use-ai-to-improve-cx/ Dr. David Duan – linkedin.com/in/davidwenduan Freedom…