3 eCommerce Brands That Nail Hyper-Personalization

“Hyper-personalisation is a marketing tactic which leverages artificial intelligence (AI) and third-party real-time data sources to enhance brand messaging with relevant, context-sensitive information. For example, an email may be personalised with the customer’s name, but it could then be hyper-personalised by dynamically changing its content depending on the receiver’s past purchase history, physical location or even the time of day when the email was opened. Ads, too, could be hyper-personalised with CRM data and in-store experiences with a shopper’s online behaviour.”


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