Mashreq Bank partners with Avaya, Koopid for AI-enabled banking

“The new system, which will act as a visual and conversational virtual assistant, will enable Mashreq customers to access banking services and complete service requests almost entirely through an AI-powered ‘agent’, Mashreq said. The ‘chatbot agent’ will be able to verify customers, complete transactions, and sign up for new services on the customer’s behalf – from anywhere and through any device. The service will be immediately responsive, offering instant service and will be available 24×7.”

https://ibsintelligence.com/ibs-journal/ibs-news/mashreq-bank-partners-with-avaya-koopid-for-ai-enabled-banking/


Mashreq

https://www.mashreqbank.com/uae/en/personal/digital-banking/whatsapp?src=homepagebanner

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