Artificial intelligence, machine learning spawn new jobs in eCommerce

  • “’We are now focusing majorly on User Experience Design. The primary emphasis is on customer empathy, while leveraging techniques like machine learning, thereby assisting us in better decision making.’
  • According to a 2017 EY survey of industry leaders – eCommerce, which currently contributes 8% of the retail market – is expected to grow at a CAGR of 35% over the next five years, and will completely transform job creation in the retail and allied sectors.
  • ‘Disruption has become the new norm,’ says Dr. Sanjay Dhir, Professor at the Department of Management Sciences, IIT Delhi.”

Leave a Reply