“State governments are eyeing a wide range of use cases for AI-powered tools, a new survey shows, but they face major hurdles like legacy IT, siloed data and a lack of ethical guidelines.
Nearly nine out of 10 states are using or have some planned use for AI, according to the survey published Tuesday by the National Association of State Chief Information Officers (NASCIO)
Chatbots have proven to be a logical starting point for state governments, given they’re easy to deploy and typically focused on single tasks.
Ohio is rolling out a “Baby Bot” to enroll infants in medical coverage. The bot is part of the state’s larger effort to address its higher-than-average infant mortality rate within African American communities.”