Regions Bank Makes A Digital Push With The Help Of AI

  • “At the heart of Regions’ digital push is a sophisticated AI tool to assist bank staff in their customer interactions. The chatbot — which was in development for six years and first went live two years ago — is named ROSIE, after the robotic maid from “The Jetsons.”
  • The same data that powers ROSIE helps Regions Bank fight against fraud, with sophisticated AI keeping a close eye on each member’s financial history and behavior to make sure anomalies are flagged and analyzed for malfeasance.”

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