“But as part of its upgrade, BA has set up a network of cameras at its Terminal 5 aircraft stands to record every stage of the turnaround process. The new tech, a collaboration with start up Assaia, will then process the recorded data and send an alert to staff whenever a delay might be expected.”…
Month: November 2019
Bank of Georgia Introduces AI-Enhanced Retail Banking Platform, mBank, to Provide Improved Digital Banking Experience
“The Bank of Georgia has introduced an artificial intelligence (AI)-enhanced retail banking platform, called mBank, in order to offer its clients an improved, innovative, and personalized online banking experience. mBank is a newly developed “smart’ personal finance management (PFM) software platform. It has been created by Strands, and aims to empower the bank’s clients with…
Regions Bank Makes A Digital Push With The Help Of AI
“At the heart of Regions’ digital push is a sophisticated AI tool to assist bank staff in their customer interactions. The chatbot — which was in development for six years and first went live two years ago — is named ROSIE, after the robotic maid from “The Jetsons.” The same data that powers ROSIE helps…
Punchh raises $40 million for AI that promotes customer engagement and loyalty
“Punchh, a startup leveraging machine learning and omnichannel integrations to create customer journeys, today revealed that it’s closed a $40 million series C round Punchh says its clients experience an 85% uptick in offer redemption rates on average and an 84% boost in loyalty participation rates, as well as a 58% loyalty check lift. It…
Tandem founder aims to take on banking giants
“As one of the “challenger” banks in the United Kingdom, six-year-old Tandem provides credit cards and savings accounts to over a million customers in its home market. The bank has set up various machine learning and deep learning models to generate financial analytics, which helps customers predict cash flow, upcoming bills and expenses, etc. The…