Artificial intelligence and the changing face of banking

  • “Arguably, Black Friday is one of the biggest days for banks, and this is only possible because of their digital offering.
  • It was estimated last year by one bank that the total number of transactions processed through its payment system over the course of the Black Friday weekend was 10 million on Friday, eight million on Saturday, 5.9 million on Sunday and six million on Cyber Monday.
  • The reality of the Fourth Industrial Revolution (4IR) is that the nature of the workforce has to change to adapt to the era.”

Tshilidzi Marwala

Deputy Chair of the Presidential Commission

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