Competing in an AI-driven world – Harvard Business School Digital Initiative

“Let the machines do as much as possible. That’s how AI-driven businesses set themselves apart (according to a new book by two human HBS professors).
One company that Iansiti and Lakhani examine is Ocado, an online grocery delivery company in the UK that redefined itself through its adoption of AI.
Ultimately, algorithms are only as good as the data that trains them. Too often, the rate at which data is amassed and shared outpaces the implementation of security and governance measures meant to safeguard it.”