“10. Artificial Intelligence
Mazzucato believes organizations have been intimidated by the idea of artificial intelligence (AI), but in reality it’s already embedded in many of today’s platforms and commerce technologies. In 2020, many retailers will see the value and relative simplicity of leveraging AI-powered solutions. Mazzucto continued, ‘Selecting the right technology stack is instrumental in harnessing the power of machine learning to increase productivity and discover patterns in behavioral data.'”
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